Privacy Policy

Last Updated: 8th August 2026

EDD Care Foundation ("EDD Care Foundation", "we", "our", or "us") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, communicate with us, participate in our programmes and activities, volunteer with us, make a donation, or otherwise interact with EDD Care Foundation.
We process personal information in accordance with applicable laws of the Republic of Ghana, including the Data Protection Act, 2012 (Act 843).

1. Who We Are
EDD Care Foundation is a non-profit organisation committed to promoting health, education, empowerment, social well-being, and community development, with particular attention to young people and vulnerable groups.

Registration Number: CG036450525
License Number: NPOS/GR01/LN03691/26

For privacy-related enquiries, you may contact us at:
Email: privacy@eddcare.foundation


2. Information We Collect
Depending on how you interact with us, we may collect different types of personal information, including:

I. Information you provide to us
This may include:
* Full name
* Email address
* Telephone number
* Postal or physical address
* Organisation or institution
* Information provided when contacting us
* Volunteer application information
* Donation-related information
* Event or programme registration information
* Feedback, enquiries, or correspondence
* Any other information you voluntarily provide to us

II. Programme and outreach information
When participating in our programmes, outreach activities, educational initiatives, or community engagements, we may collect information necessary to administer and evaluate those activities.

Where appropriate and necessary, this may include information relating to age, gender, school or institution, programme participation, and other relevant demographic information.

We will only collect information that is reasonably necessary for the particular programme or activity.

III. Photographs and videos
As part of our outreach, awareness, educational, and community activities, we may take photographs or videos of events and participants for purposes such as documenting our work, reporting to partners and donors, and communicating our impact.

Where required, we will obtain appropriate consent before using identifiable photographs, videos, or other personal information for public communications, particularly where children or vulnerable persons are involved.


Information We Collect Automatically
When you visit our website, certain technical information may be collected automatically by our hosting provider, website software, analytics tools, or similar technologies.

This may include:
* IP address
* Browser type and version
* Device type
* Operating system
* Pages visited
* Date and time of visits
* Referring website
* General website usage information

This information may be used to help us maintain website security, understand how visitors use our website, improve our services, and identify technical problems.


4. How We Use Your Information
We may use personal information for purposes including:
* Responding to enquiries and requests
* Managing volunteers and volunteer applications
* Administering donations and fundraising activities
* Registering participants for programmes and events
* Delivering our outreach and community programmes
* Communicating with programme participants, volunteers, donors, partners, and supporters
* Providing information about our activities and initiatives
* Monitoring and evaluating our programmes
* Preparing reports for partners, donors, and stakeholders
* Improving our programmes and services
* Maintaining the security and functionality of our website
* Meeting legal, regulatory, accounting, or reporting requirements
* Protecting the rights, safety, and security of individuals and the Foundation

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law or where appropriate consent has been obtained.


5. Legal Basis and Consent
Where appropriate, we will obtain your consent before collecting or processing your personal information.

You may withdraw consent where processing is based on consent. However, withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

In some circumstances, we may process personal information where this is necessary to provide a service, administer a programme, comply with a legal obligation, protect an individual's vital interests, or for another lawful purpose permitted under applicable data protection law.


6. Information About Children
EDD Care Foundation may conduct programmes and activities involving children and young people.

We recognise the importance of protecting children's personal information. We will take appropriate steps to ensure that information relating to children is collected, used, stored, and disclosed responsibly and only for legitimate purposes.

Where required, we will seek appropriate consent from a parent, guardian, school, institution, or other authorised person before collecting or publicly using identifiable information relating to a child.

We will take particular care when publishing photographs, videos, stories, or other information involving children and vulnerable persons.


7. Sharing Personal Information
We do not sell or rent your personal information.

We may share personal information with appropriate third parties where reasonably necessary for legitimate organisational purposes, including:
* Programme and implementation partners
* Donors and funding partners, where appropriate
* Service providers assisting us with website hosting, technology, communications, or administration
* Professional advisers
* Payment service providers where necessary to process donations
* Government authorities or regulatory bodies where required by law
* Other parties where you have given appropriate consent

Where we engage third-party service providers to process personal information on our behalf, we will take reasonable steps to ensure that they handle such information appropriately and securely.


8. Donations and Payment Information
Where you make a donation through our website or through a third-party payment platform, payment information may be processed directly by the relevant payment service provider.

EDD Care Foundation does not intend to store complete payment card details on its own systems.

The payment provider may have its own privacy policy and terms governing the processing of payment information. We encourage donors to review those policies before completing a transaction.


9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, and improve the visitor experience.

Cookies are small text files stored on your device by a website.

Some cookies may be necessary for the website to function properly, while others may be used for analytics or other purposes.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

Where required, we will seek appropriate consent before using non-essential cookies or similar technologies.


10. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against:
* Unauthorised access
* Unauthorised disclosure
* Loss or destruction
* Accidental alteration
* Misuse
* Unlawful processing

These measures may include access controls, secure hosting, password protection, appropriate administrative procedures, and other safeguards appropriate to the nature of the information we hold.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.


11. How Long We Keep Your Information
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including any legal, regulatory, accounting, reporting, or legitimate organisational requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it.


12. Your Data Protection Rights
Subject to applicable law, you may have rights regarding the personal information we hold about you, including the right to:
* Be informed about how your personal information is being processed
* Request access to personal information we hold about you
* Request correction of inaccurate or incomplete information
* Object to certain forms of processing
* Request deletion of personal information where applicable
* Withdraw consent where processing is based on consent
* Request that certain processing activities be restricted where applicable
* Exercise other rights provided under the Data Protection Act, 2012 (Act 843)

The Data Protection Commission of Ghana recognises, among other rights, the right to access personal data and the right to object to certain processing.

To exercise a privacy right or make a data protection request, please contact us using the details provided below.


13. Direct Marketing and Communications
If you choose to receive newsletters, updates, campaign information, or other communications from us, we may use your contact information to send those communications.

You may unsubscribe from non-essential communications at any time by contacting us or using the unsubscribe option provided in the communication.

We will respect applicable requirements concerning consent and direct marketing.


14. Third-Party Websites
Our website may contain links to external websites, including the websites of partners, donors, payment providers, social media platforms, and other organisations.

EDD Care Foundation is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of external websites before providing them with personal information.


15. International Data Transfers
Some third-party service providers we use may process information outside Ghana.

Where personal information is transferred or processed outside Ghana, we will take reasonable steps to ensure that appropriate safeguards are in place and that the information continues to receive an appropriate level of protection.


16. Data Breaches
If we become aware of a personal data breach affecting individuals, we will take appropriate steps to investigate, contain, and address the incident and make any notifications required under applicable law.


17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our activities, technology, legal requirements, or data protection practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal information is being handled, please contact us:

EDD Care Foundation
Email: privacy@eddcare.foundation


We will review and respond to privacy-related requests in accordance with applicable data protection requirements.

19. Data Protection Authority
If you believe that your personal information has been handled in a manner that violates your rights and you are unable to resolve the matter directly with us, you may contact the Data Protection Commission of Ghana, the statutory body responsible for regulating the processing and protection of personal data in Ghana.

Data Protection Commission
Pawpaw Street, East Legon
Accra, Ghana
GA-076-8230
Email: info@dataprotection.org.gh
Telephone: +233 256 301 533

The Commission provides mechanisms for individuals to raise concerns and file complaints regarding the handling of their personal data.